Social Media WoMSocial word of mouth awareness and interaction

This is what we doSocial Media, Strategic Purpose

“Social human behaviour online is a powerful source of marketing intelligence in the most influential environment. Understanding those actions make you a more effective marketer.”

Matt Cronin, Head of Social Media

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Our approachCapture, Analyse and Act

Social media IS word-of-mouth online. We focus objectively on understanding root consumer behaviours and motivations. We see it as a demonstrable investment in the future of our client’s business – this is social media ROI.

Our social word of mouth servicesOur insights drive your marketing

Social Media Audit

A complete brand audit to identify current WOM insights and present quick-win marketing opportunities.

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Engagement Strategy

From actionable consumer WOM insight we develop a custom marketing roadmap.

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Brand Monitoring

Observe patterns of behaviour and identify marketing opportunities you can capitalise on immediately.

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Policy and Governance

We set policies and define parameters that produce maximum results for your company.

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Reporting

Our insights cut through the clutter of social media data and focus in on truly actionable intelligence.

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Staff Training

Execute a social strategy within established policies and guidelines.

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Our clientsWe’ve done a lot of good work for a lot of great clients over the years. Below are a few you might recognise.

TotalGym-224x130.jpg Avis-224x130.jpg Viridor-224x130.jpg Tiffany-224x130.jpg Cass-224x130.jpg Dettol-224x130.jpg Openskies-224x130.jpg Pepsi-224x130.jpg

Our success storiesFind out how we have helped our clients use insights from social media

Contact usWant to know more about our digital marketing services? Drop us a line or pick up the phone. We’d love to hear from you.